Do you think your Landlord broke the rules?

If so, you may be able to claim compensation.

Many Landlords broke the law

At HouseClaims.co.uk we check if Landlords in Wales and England have breached legislation. These rules were implemented to protect you, the tenant, from problematic Landlords.

We’ve identified several ways Landlords may have breached the legislation.

If any of them affected you, you might be able to claim compensation.

All you need to do is click one of the “Check if I can claim” buttons on this page to see if you may be entitled to compensation.

Was your deposit protected properly?

Legally, Landlords must place your deposit into one of the following deposit protection schemes.

If they didn’t do this you may be able to claim a full refund of your deposit plus 1-3 times the value of your deposit.

For example, if your deposit was £1,000, you could receive as much as £4,000!*

If you think your deposit wasn’t protected properly, click the button below

Did you get the right documentation?

Landlords in Wales must provide you with the correct documentation, within 14 days of moving in. There are 2 documents they need to provide.

The first is a “Written Statement” which should look something like this…

Or this…

The second is an “RHW2 form” which should look something like this…

Our experts can check to make sure you received the right documents.

If you didn’t get the correct “Written Statement” you could receive up to 2 months of rent back. And, potentially double that amount if the landlord intentionally did not provide this to you on time or at all.

For example, if your rent was £1,000 per month, you could receive as much as £4,000.*

If you didn’t get the correct “RHW2” form you could receive up to 2 months rent back. And, potentially double that amount if the landlord intentionally did not provide this to you on time or at all.

For example, if your rent was £1,000 per month, you could receive as much as £4,000.*

If you think you didn’t get the right documents within 14 days of moving in, click the button below

Was a carbon monoxide detector fitted?

Carbon monoxide detectors are critical for your safety and are required to be fitted in all homes.

If there was any point in your tenancy where you noticed there were no carbon monoxide detectors installed, you may be able to make a claim for compensation.

For this type of claim you could receive up to 100% of your rent back for the period the property was in disrepair (“unfit for human habitation”) since 1st Dec 2022 in Wales.

If you think you may have been put at risk because your property is or was unfit for human habitation, click the button below

Start your claim now

If any of the issues above affect you, you may have a legal claim for compensation.

Please complete our short online form today for a free consultation with our experienced team.

A legal team you can trust

Adam Edwards

Adam qualified in 2023 and is versed in legislation relevant to landlords and tenants in both England and Wales, and has been at the forefront of the new challenges faced in disputes in Wales, since the commencement of the Renting Homes (Wales) Act 2016.

Michael Spees

To date, Michael has been successful in all landlord and tenant disputes that he has litigated. As a keen and experienced litigator, seeking to secure swift results, with experience in both County Court and High Court matters, Michael is not easily dissuaded by a stubborn opponent.

Kayleigh Hayes

As a Director of LGWP, with experience of managing a group action, Kayleigh is highly focused on the firm’s service levels and client care. She has been a devoted member of staff to the firm, which has a long-standing history and experience of landlord and tenant-based litigation.

Philip Evans

The LGWP Law claims team is overseen by Philip Evans, a Director. Philip qualified in 1976 and has been a Partner/Director in LGWP since 1982. With broad experience and knowledge of the ever-changing legislation in relation to landlords and tenants, his input is invaluable.

Paralegals

We have a dedicated team of dispute resolution/litigation paralegals, all of whom are aspiring lawyers, having studied law. They assist on all litigation matters and the majority of them, as renters, understand the issues tenants/occupants may have.

Common questions

Who can claim?

Anyone from Wales who has rented in the last 6 years with private or social landlords who has been affected by issues such as:

Not having deposit protected properly
Not having received the correct documentation
Not having a carbon monoxide detector fitted
Having a property which was in disrepair

How do I know if my documents were incorrect?

Our experts will check this for you however you should look for documents entitled “Written Statement” and “RHW2”. If you don’t have these you then you should check if you can claim.

How much compensation could I receive?

For deposit claims you could receive a full refund of your deposit and also 1-3 times the value of your deposit.

For example if your deposit was £1,000 then you could receive as much as £4,000*

For “written statement” claims where you didn’t receive at all or within 14 days of moving in you could receive up to 2 months rent back. And, potentially double that amount if the landlord intentionally did not provide this to you on time or at all.

For example if your rent was £1,000 per month then you could receive as much as £4,000.*

For “RHW2” claims where you didn’t receive at all or within 14 days of moving in you could receive up to 2 months rent back. And, potentially double that amount if the landlord intentionally did not provide this to you on time or at all.

For example if your rent was £1,000 per month then you could receive as much as £4,000.*

For any housing disrepair claims you could receive up to 100% of your rent back for the period the property was in disrepair since 1st Dec 2022 in Wales.

How long will the claim take?

The length of time is dependant on how the landlord responds, however it will generally take between 2 and 6 months.

Will it cost me anything?

The case is no-win, no-fee which means you pay no legal fees if your compensation claim is unsuccessful. If the claim is successful we take a small percentage to cover our costs. The maximum we would take is 25-35% + VAT of the compensation if the claim is successful.

What happens after I fill out the online form?

One of our trusted legal advisors will reach out to you within 2 working days to discuss your claim. We will guide you through the claim process and may ask for additional information.

Who are the lawyers that will represent me?

LGWP Law is a division of Cardiff based solicitors LG Williams & Prichard, one of the oldest law firms in South Wales. Since its foundation in the 1850s the law firm has established a strong reputation for placing clients at the heart of the business providing a personal, friendly and effective service across a wide range of areas of law.

* This is an example figure and each claim’s value is assessed on a case by case basis, and is subject to deduction of our success fee and any applicable after the event insurance premium.

© 2024. All Rights Reserved. LGWP Ltd. You are not considered a client until you have signed a retainer agreement and your case has been accepted by us. Prior results do not guarantee similar outcome. Nothing on this website should be interpreted as legal advice.

LGWP Law is a trading name of LGWP Limited (Company Number 10730073) Registered in England & Wales at 22 St Andrews Crescent Cardiff CF10 3DD LGWP Limited is authorised and regulated by the Solicitors Regulation Authority number 638758 A list of Directors is open to inspection at our offices.

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